Assessment timeframe (minor repairs) is currently around 3-4 weeks.
NOTE: If further time is required for your repair past the allocated assessment timeframe, our (major repairs) queue is up to 6 weeks.
Priority service is available on request.
If you have a defective product please book it in for repair using the “Book In Repair” button above. Repair booking is required before dropping off or sending your faulty equipment to us.
Workshop Opening Hours : Mon–Fri (8:00am–4:00pm)
Brands We Repair (outside the warranty period)
WARRANTY Brands We Repair
We don’t repair projectors or TVs
Time and resources are required to provide estimates to you, which must be paid upfront.*
STANDARD FEES:
– $120 Standard minimum assessment fee
– $180 Additional time required for a fixed price/insurance quote
– $220 Keyboards, Turntables, DJ mixers/players/controllers
– $0 WARRANTY
URGENT FEES:
– $240 Standard minimum assessment fee
– $360 Additional time required for a fixed price/insurance quote
– $440 Keyboards, Turntables, DJ mixers/players/controllers
* Upfront payments will not be required for warranty repairs, account holders, government entities, schools, churches, or if within manufacturers warranty terms.
* Prices are per item
